Privacy Policy

Advance Fleet Care Ltd Respects Your Privacy

This policy outlines how we collect, use and safeguard your information.

Privacy Policy for Advanced Fleet Care Ltd
Last Updated: 25 June 2026

Introduction

Advanced Fleet Care Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Advanced Fleet Care Ltd
Website: www.advancedfc.co.uk
Email: admin@advancedfc.co.uk

Advanced Fleet Care Ltd is the data controller responsible for your personal information.

Information We Collect

When you contact us through our website contact form, we may collect:

  • Your name
  • Email address
  • Telephone number (if provided)
  • Any information you include in your message
  • Details relating to your vehicle or fleet requirements
  • Technical information such as IP address and browser type where collected automatically by website systems.

How We Use Your Information

We use your information to:

  • Respond to enquiries submitted through our contact form
  • Provide quotations and information about our services
  • Deliver vehicle maintenance, repair and fleet management services
  • Maintain business records
  • Meet our legal and regulatory obligations
  • Improve our website and services.

Legal Basis for Processing

Under UK GDPR, we process your personal information on the following lawful bases:

  • Your consent when you submit a contact form
  • Our legitimate interest in responding to enquiries and operating our business
  • Performance of a contract where you engage our services
  • Compliance with legal obligations.

How We Store Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. Personal information is only accessible to authorised personnel who require it for business purposes.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with:

  • Professional advisers, accountants and insurers
  • IT and website service providers
  • Law enforcement agencies or regulatory authorities where required by law

Any third parties are required to process your data securely and in accordance with applicable data protection laws.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements. Enquiry information that does not result in a customer relationship may be retained for a reasonable period for administrative purposes.

Cookies

Our website may use cookies and similar technologies to improve user experience and monitor website performance. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to processing
  • Request transfer of your data where applicable
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at admin@advancedfc.co.uk.

Complaints

If you are unhappy with how we handle your personal information, you have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office

You can find further information at:

ICO Website

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page and the revised version will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Advanced Fleet Care Ltd
Website: www.advancedfc.co.uk
Email: admin@advancedfc.co.uk

WhatsApp

Click to message

Email

hello@advancedfc.co.uk

Phone

02393 430171

Working Hours

Office 7AM - 7PM + 24/7 Breakdown